COVID-19 Update Artisan Quality Roofing will remain open during the global health crisis. To see how we're adapting, call our office or read more.

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COVID-19 Important Updates

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Artisan Quality Roofing will be maintaining business as usual! However, we will be taking additional precautions during this time. Our office staff and technicians remain healthy, and are adhering to the social distancing best-practices. We are still able to provide on-site visits, but we ask to allow a 6 foot distance during appointments, and our technicians will remain outside your home. See our COVID-19 FAQs for more information on how we’re staying safe. Additionally, please let us know if you require special accommodations. Our priority is to keep our staff and our customers safe while continuing to provide reliable service(s).

Helping the Community

As a community-oriented and family-owned business, Artisan Quality Roofing wants to provide support to our own community. For the month of May, Artisan will be donating up to $100 on each accepted full roof replacement to a COVID19 related charity. Local charities, especially food banks are in need of additional support during this uncertain time. For more information, check out the Helping the Community Page.

COVID-19 FAQs

Is Artisan Quality Roofing open?

YES! Artisan Quality Roofing will remain open, and we will continue to repair and replace roofs as needed. As an ‘essential service,’ roofing and construction companies are continuing operations. Please call our office (919) 906-3791 between 9am-5pm with any questions or to schedule your FREE estimate appointment.

Can I still meet with a technician?

YES. While not required, technicians will still be available to meet with you on-site to address immediate questions. However, this is not required. Instead, our in-person estimate presentation consultation has now moved online where customers may meet virtually with a technician through Zoom.

Will the technician need to enter my home?

No. All of our appointments and service(s) can be completed from the exterior while maintaining a safe 6 ft. separation between individuals. Additionally, we ask that customers understand we will not be shaking hands during this time. If you have an interior issue (such as a leak or skylight) please provide the technician with photos of the area, and they will be able to diagnose the issue from the roof. We appreciate your flexibility and understanding at this time! 

What precautions are Artisan Quality Roofing taking amidst the current global health crisis?
  • Increased hand washing. Our team members are vigilantly keeping germs at bay with regular hand washing and portable use of hand sanitizer and/or disinfectant wipes. 
  • At appointments. We understand that leaks stop for none, not even a global health crisis. Artisan is still able to provide estimates without entering any homes. If you notice interior leaks, please take a photo of the area in order to help with diagnostic evaluation.
  • On the job-site. Our services can be completed from the exterior. Therefore, we are able to continue providing our repair and replacement services. For larger jobs, our crew is remaining at a 6 foot distance from one another during onsite work
  • In our office. We are limiting the number of people in our office to only 1-2 people at a time. In order to keep both our staff and customers safe, we ask for customers to refrain from coming to our office and instead reach out via phone with any questions. 

Leaks are Clues!

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Ceiling Leak

Experiencing leaks in your home during tropical storm Isaias? Your roof might need more than a band-aid fix. While sometimes you just need a resealed boot, leaks can often be a clue that something bigger is wrong with your roof. 

If your roof is leaking and 10+ years old, you may want to consider scheduling a tune up. During a roof tune up, our team reseals pipe collars and exhaust fans, repairs flashing, nails down any loose shingles, and replaces boot flashing and broken or missing shingles. It’s an excellent way to preserve and extend the life of your roof.

If your roof is 15+ years old, it may be nearing the end of its life. Consider having an informal inspection done to determine the status of your roof and see if you need either a tune up or even a roof replacement in the near future. 

Remember, leaks are clues that something bigger is going on. At Artisan Quality Roofing, we are here to help you with any roofing issues–whether it be a leak, tune up, or total roof replacement.

If you know something is wrong but aren’t sure what, consider scheduling a FREE estimate with us. We are here for you in this stormy season.

Warranty Options

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We stand by our products

(and they stand by us!)

Artisan Quality Roofing utilizes the highest quality products, and operates with a superior crew. Every full roof is installed per manufacturer specifications, guaranteeing product warranties are upheld when applicable. For all installations, Artisan installs all new accessories ensuring each roofing system is complete, per manufacturer recommendations. This separates Artisan from other contractors, as in many cases, materials like flashing and vents are only replaced as needed. Artisan believes all new materials are necessary to ensure a long-lasting roof.

A new roof with architectural shingles is a ‘Lifetime’ investment, with popular companies labeling their products as such. For most manufacturers, properly installed roofs include warranties lasting upward of 40 years against manufacturer and product defect. However, while the standard product warranties do extend 40 years, they are often prorated. While still excellent warranties, there are other options. 

Many popular shingle manufacturers, including CertainTeed, Owens Corning and GAF offer extended warranties to trusted contractors certified in installation and known to meet/exceed manufacturer expectations. As a respected company, Artisan Quality Roofing qualifies to offer these extended warranty options.

In addition to product warranties, Artisan Quality Roofing also offers a standard 10 year workmanship warranty on all new roof installations. In addition to this option, both CertainTeed and Owens Corning extended warranties support our workmanship warranties. Not only does Artisan Quality Roofing stand behind its workmanship, but our manufacturer’s recognize our craftsmanship as well!

CertainTeed

As a Select Shingle Master, Artisan Quality Roofing proudly offers CertainTeed’s SureStart Plus 5-Star Extended Warranties. Benefits of a SureStart Plus 5-Star Warranty include an 50 year, non-prorated product warranty. Additionally, in conjunction with Artisan’s 10 year workmanship warranty, CertainTeed’s SureStart Plus 5-Star warranty also extends the workmanship warranty to 25 years. 

Owen’s Corning

Artisan Quality Roofing is qualified as a preferred contractor through Owen’s Corning. In addition to Owen’s Corning’s Standard product warranty, preferred contractors offer the Preferred Protection Ltd. Warranty. Preferred Protection extends the TRU PROtection period (coverage for the cost of labor and materials due to manufactural defect) to 50 years. Preferred Protection Ltd. Warranties also reinforce Artisan’s 10-year workmanship warranty, providing customers additional peace of mind. 

GAF

Certified through GAF, Artisan Quality Roofing is able to offer the System Plus Warranty in addition to GAF’s standard System Ltd. Warranty. The System Plus Warranty extends GAF’s Smart Choice Protection Period to 50 years.  

Contact Artisan Quality Roofing today for more information about roof replacements and warranties or to schedule your FREE Roof Replacement Consultation. 

Bad Boots?

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These boots were NOT made for walking. Just like rubber rain boots protect the wearer from getting wet, on a roof, rubber pipe ‘boots’ surround and protect areas where plumbing vents penetrate a roof. Boots seal the pipe(s) extending through the roof and prevent precipitation from seeping through around edges. Even properly installed, life expectancy for roof boots is not equivalent to the life expectancy of most modern shingle options. For this reason, boots are the culprit for many roof leaks, as the rubber can crack under prolonged exposure to weather.

While asphalt shingles last upwards of 50 years, most boots last closer to 8-12 years. A regular Roof Tune Up can identify bad or poorly installed boots and replace them prior to any leaks. If you notice a leak that seem to originate near a vent, especially in the bathroom, a cracked or worn boot is likely your source. Ensure you are hiring a roofing professional to repair or replace your boots, as an inexperienced “handyman” can ultimately lead to more damage. Exposed, rusted nails and sloppy caulking applied signify poor or inexperienced workmanship.

Properly installed boots should be nailed on the sides and above the pipe, under the protective shingle layer. If you suspect bad boots, call us today at (919) 906-3791 to schedule a Roof Tune-Up or Repair Estimate.

Is your home protected this winter?

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North Carolina is notorious for its intense temperature swings. Just last week, the Triangle area experienced several days in the 70°s. Then, snow and temperatures dropping to the mid-20°s this week. While this may be the area’s only snow of the season, roofs may still be at risk due to the drastic fluctuations in weather.

Water’s nature is to contract and expand. As a liquid, water can seep into small cracks where it may then freeze and expand. This causes the crevices to further stretch, crack or open. The same way potholes form on the highway, ice-dams can wreak havoc on a roof. Ice-dams may not be common in the Triangle area of North Carolina, but the same “freeze-melt cycling” may still occur without any obvious snow buildup. Freezing rain, sleet and rain that later freezes can all potentially lead to the same issues caused by ice-dams. Homes may be especially at risk considering the amount of wind and hail damage caused by the recent storms here in the Triangle. If you suspect storm damage to your roof, reach out to a roofing professional. Schedule an inspection to identify the damage before any leaks can occur.

The elements can be unpredictable, but Artisan is not. WinterGuard is included as a part of CertainTeed’s Integrity Roof System, which means Artisan Quality Roofing always applies CertainTeed WinterGuard: Ice & Water Shield on all valleys and roof penetrations during roof installations. Are you protected against winter related leaks?

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