COVID-19 Update Artisan Quality Roofing will remain open during the global health crisis. To see how we're adapting, call our office or read more.

Pro Tips- Part 2

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COVID-19 Important Updates

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Artisan Quality Roofing will be maintaining business as usual! However, we will be taking additional precautions during this time. Our office staff and technicians remain healthy, and are adhering to the social distancing best-practices. We are still able to provide on-site visits, but we ask to allow a 6 foot distance during appointments, and our technicians will remain outside your home. See our COVID-19 FAQs for more information on how we’re staying safe. Additionally, please let us know if you require special accommodations. Our priority is to keep our staff and our customers safe while continuing to provide reliable service(s).

Helping the Community

As a community-oriented and family-owned business, Artisan Quality Roofing wants to provide support to our own community. For the month of May, Artisan will be donating up to $100 on each accepted full roof replacement to a COVID19 related charity. Local charities, especially food banks are in need of additional support during this uncertain time. For more information, check out the Helping the Community Page.


Is Artisan Quality Roofing open?

YES! Artisan Quality Roofing will remain open, and we will continue to repair and replace roofs as needed. As an ‘essential service,’ roofing and construction companies are continuing operations. Please call our office (919) 906-3791 between 9am-5pm with any questions or to schedule your FREE estimate appointment.

Can I still meet with a technician?

YES. While not required, technicians will still be available to meet with you on-site to address immediate questions. However, this is not required. Instead, our in-person estimate presentation consultation has now moved online where customers may meet virtually with a technician through Zoom.

Will the technician need to enter my home?

No. All of our appointments and service(s) can be completed from the exterior while maintaining a safe 6 ft. separation between individuals. Additionally, we ask that customers understand we will not be shaking hands during this time. If you have an interior issue (such as a leak or skylight) please provide the technician with photos of the area, and they will be able to diagnose the issue from the roof. We appreciate your flexibility and understanding at this time! 

What precautions are Artisan Quality Roofing taking amidst the current global health crisis?
  • Increased hand washing. Our team members are vigilantly keeping germs at bay with regular hand washing and portable use of hand sanitizer and/or disinfectant wipes. 
  • At appointments. We understand that leaks stop for none, not even a global health crisis. Artisan is still able to provide estimates without entering any homes. If you notice interior leaks, please take a photo of the area in order to help with diagnostic evaluation.
  • On the job-site. Our services can be completed from the exterior. Therefore, we are able to continue providing our repair and replacement services. For larger jobs, our crew is remaining at a 6 foot distance from one another during onsite work
  • In our office. We are limiting the number of people in our office to only 1-2 people at a time. In order to keep both our staff and customers safe, we ask for customers to refrain from coming to our office and instead reach out via phone with any questions. 

Is your home protected this winter?

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North Carolina is notorious for its intense temperature swings. Just last week, the Triangle area experienced several days in the 70°s. Then, snow and temperatures dropping to the mid-20°s this week. While this may be the area’s only snow of the season, roofs may still be at risk due to the drastic fluctuations in weather.

Water’s nature is to contract and expand. As a liquid, water can seep into small cracks where it may then freeze and expand. This causes the crevices to further stretch, crack or open. The same way potholes form on the highway, ice-dams can wreak havoc on a roof. Ice-dams may not be common in the Triangle area of North Carolina, but the same “freeze-melt cycling” may still occur without any obvious snow buildup. Freezing rain, sleet and rain that later freezes can all potentially lead to the same issues caused by ice-dams. Homes may be especially at risk considering the amount of wind and hail damage caused by the recent storms here in the Triangle. If you suspect storm damage to your roof, reach out to a roofing professional. Schedule an inspection to identify the damage before any leaks can occur.

The elements can be unpredictable, but Artisan is not. WinterGuard is included as a part of CertainTeed’s Integrity Roof System, which means Artisan Quality Roofing always applies CertainTeed WinterGuard: Ice & Water Shield on all valleys and roof penetrations during roof installations. Are you protected against winter related leaks?

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Artisan Earns Another Award

For last 6 years, Artisan Quality Roofing has received the Angie’s List Super Service Award. Angie’s List presents this award to businesses maintaining a superior service rating based on customer feedback. Artisan strives to provide quality products as well as excellent customer service. Don’t take our word for it – check out our reviews and let them speak for themselves. 

Safely Hang Holiday Lights

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The holiday season is here, whether you are ready or not. Lights and holiday films are iconic parts of the season, especially Christmas Vacation. Please keep your safety and your roof’s well-being in mind while you’re decorating this year. Don’t be like Clark Griswold. If you’re unfamiliar with this unsafe method of hanging lights, Clark uses, he decorates alone, balances on an unstable ladder, uses a staple gun, almost gets electrocuted and falls off his roof. While this has certainly made for great holiday entertainment over the years, there are much safer ways to hang lights on your roof.

For the integrity of your roofing system, do not use staples or nails. Staples and nails can damage your shingles and/or void your roof’s warranty. Additionally, they may lead to leaks in the future. Light clips are the best way to ensure both your roof and your lights remain undamaged during your holiday decorating this year. These clips are designed to clip on to your shingles or gutters. To purchase these clips, check your local home improvement store in their holiday section. Clips in this post can be found online or in stores at Lowe’s and come in packs of 100. 

Creatures in the Attic?

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Fluttering at night? Noises in your attic? Feeling like you’re not alone in your home? You may not be.

While we’re not referring to ghosts or goblins, we’re alluding to a much worse horror story in the making: BATS. Cute as they are, guano can cause damage to your roof. Guano, or bat droppings, look like mice droppings, however bats deposit in piles, which may lead to mold and fungus growth, with potential for wood rot in your roof or attic. Bats are extremely beneficial to the environment, but they can carry diseases and additional pests that are harmful to humans. Keep an eye on possible entry points such as dormers, vents, ridge caps, or gaps in fascia and roof trim; if you notice dark staining near these areas, bats may be the culprit. If you suspect these (or any other) critters in your dwelling, you may consider contacting @trianglepestinc to have them safely removed. 

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