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Think about this before hiring a roofing contractor

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Came across this article today on CNN. 7 Common Mistakes to Avoid When Hiring Pros. I couldn’t agree more with most of these 7 mistakes when it comes to hiring a roofing contractor as well. Here’s a breakdown.

1. Poor Communication – We hear it over and over. “You guys are so professional” and “We hired you because we liked your presentation” and ” You guys did a great job communicating exactly what to expect.” “Thank you for listening…”  It’s wonderful that customer really feel comfortable with us and that nothing ever comes as a bad surprise.

2. Waiting Until You Need a Contractor – Why wait till your roof deteriorates or leaks before calling a roofing contractor? Most homeowners don’t realize that waiting is a more EXPENSIVE route to take. Usually more extensive damages occur and cost becomes higher. Calling a roofing contractor before leaks or severe wear and tear is always more cost effective.

3. NOT Hiring a Home Improvement Contractor – In other words,  doing it yourself! Please avoid this! A small project can turn into a monster. It’s always best to hire a pro.

4. Hiring Someone Who Shows Up at Your Front Door – Beware of these people. They could turn out to be scammers!

5. Hiring Someone to Fix a Problem Without Diagnosing It –  Expect a full examination of the problem -No patchworks that will only cover up the main problem. Likewise, be careful of those that sell you more than you really need.

6. Being Enticed by Low/High Bids – Compare quotes and see if the lower bidder is providing the same quality of materials, service and warranties. Compare apples to apples. Not apples to oranges!

7. Not Looking Far Enough – This one, I couldn’t agree with this more. A locally established company is better. There are more local customer to see more work samples and get references from. If there is a problem, the work can be fixed more rapidly. And, most importantly, it’s important to support local businesses 🙂

Hire Artisan Quality Roofing, your local roofing contractor serving Cary, Apex, Raleigh, Durham, Chapel Hill and surrounding areas.








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These are two Cary homes that won’t be calling us to repair any roof leaks on this VERY rainy week. Let the rain come down, because they have new lifetime roofs. Their shingles are wet here, but their homes – are nice and dry! Serving Cary, Apex, Raleigh, Durham and Chapel Hill.

The 10 most Common Causes of a leaky roof!

  1. Your Flashing Has Cracked
  2. You Have Broken Shingles
  3. Your Valleys Aren’t Properly Sealed
  4. You Have Ice Dam Buildup
  5. Your Vent Booting Is Cracked
  6. Your Skylights Were Improperly Installed
  7. Your Gutters Are Clogged
  8. You Have A Cracked Chimney
  9. There’s Condensation In Your Attic
  10. You’re Using It Too Much


Read more:

Serving Cary, Raleigh, Durham, Chapel Hill and surrounding areas. Serving Cary, Apex, Raleigh, Durham, Chapel Hill and surrounding areas.

More on ENERGY STAR qualified roof products

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Americans spend about $40 billion annually to air condition buildings – sixth of all electricity generated in this country.

  • ENERGY STAR qualified roof products reflect more of the sun’s rays. This can lower roof surface temperature by up to 50F, decreasing the amount of heat transferred into a building.
  • ENERGY STAR qualified roof products can help reduce the amount of air conditioning needed in buildings, and can reduce peak cooling demand by 10-15 percent.
  • Although there are inherent benefits in the use of reflective roofing, before selecting a roofing product based on expected energy savings consumers should explore the expected calculated results that can be found on the Department of Energy’s “Roof Savings Calculator” website at (link is external). Please remember the Energy Savings that can be achieved with reflective roofing is highly dependent on facility design, insulation used, climatic conditions, building location, and building envelope efficiency. Read about here…

Energy Star Rated Roofing Product

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We’ve been really busy replacing a bunch of roofs around the Triangle but here’s a roof color that stands out and is great for the summer heat of NC. It’s the beautiful eye catching gray shingle called Silver birch by CertainTeed. It’s an Energy Star rated roofing product and does an excellent job at reducing roof temperatures. We think it looks GREAT too!

ENERGY STAR is a U.S. Environmental Protection Agency (EPA) voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Asking about our energy saving roofing products today! 2015-03-28 23.14.08Serving Cary, Apex, Raleigh, Chapel Hill, Durham and surrounding areas!

Don’t wait for your roof to leak!

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Roof leaks can cause significant damage to a home if the underlying cause isn’t discovered and repaired promptly. Since water can travel outward from the point where a leak occurs, it may be difficult to pinpoint the exact cause. Check your roof for some of the most common causes of leaks to stop an existing leak or to prevent future problems. Don’t wait for your roof to leak. Give it a roof up or replace it – if it is time.

Roofing materials deteriorate with age and become less effective at keeping water out. Temperature fluctuations and weather conditions may cause roofing materials to become brittle and crack over time. Exposure to direct sunlight can melt the tar that seals shingles together.

Roof Vents
It’s important for any penetration through the roof to be sealed properly to prevent leaks. Inspect the gaskets around vent pipes for cracks or gaps and check for missing nails. Plastic vents may crack after years of exposure to the weather.

If the roof slope is too shallow, wind can lift shingles and drive rain underneath. Roof slope, or pitch, is measured as a ratio of its vertical rise, in inches, over a horizontal distance of 12 inches. The International Building Code stipulates that the roof slope must be at least 2:12 for installation of asphalt shingles. If the slope is between 2:12 and 4:12, a double layer of underlay material must be used. Ensure that your roofing materials are appropriate for the roof pitch and have been installed properly.

Buildup of debris such as twigs, leaves or pine needles can trap water against the roof and allow it to seep in by capillary action. It’s important to keep the roof clear to permit water to run off quickly. Trimming overhanging tree branches will make it easier to keep your roof free of debris.

Metal roof flashing seals roof transitions where large amounts of water run down or where absorption may occur. Flashing is placed where the roof joins a dormer, where a chimney penetrates the roof and around the edges of skylights. Flashing sections may slide out of place if nails are missing and caulk may dry and crack over time.

Ridge Cap
The ridge cap covers the gap at the peak of a roof where the two slopes meet. Contractors who use rope and harness systems without protecting the ridge cap can create holes in the roofing material, allowing rain to enter.

Gutter Backup
Gutters that are clogged with leaves or other debris can slow the water flowing off the roof, giving it time to soak through. Gutter covers can help keep gutters clear of debris to ensure that water flows freely and quickly off the roof.

Holes remaining after the removal of a TV antenna or some other rooftop installation can draw water into the house. Inspect the roof for holes and seal any that you discover.

Excess Moisture
Draining upper roof gutters directly onto a lower roof can lead to the lower section becoming overly saturated, which can cause leaks. Extend the downspout to the next gutter or down to the ground instead.

Missing Shingles
Strong winds can rip shingles from the roof, and you may have an exposed area where you can’t see. Climb a ladder to inspect hidden areas and check for missing shingles.

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