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About Us

Artisan: Where Customers Come First

Celebrating 10+ years of replacing 1,000 roofs (and counting) in the NC Triangle

Truly local, completely dedicated

At Artisan Quality Roofing, we genuinely care about helping people, above all else. 

We’re here to show you what a reliable roofing crew looks like, empowering you with education, regular communication, and helpful advice that prioritizes your needs over anything else. 

Whether it’s letting you know in advance we’re on the way or our aftercare check-ins, you’ll have confidence knowing our local team is always here when you need us.

The history of Artisan

From completing a few roofs a week to a few a day, we’re proud of our consistent growth as a company. But where did our success come from? 

Founded by the Figueroa family in 2011, we were originally known as Artisan Quality Builders and provided everything from windows to general contracting. Soon after, we decided to focus on the one area that we enjoyed the most – and where we could become true specialists – roofs! So, in 2013, along with our 3-man roofing crew (now our crew leaders), we became Artisan Quality Roofing. 

All these years later, our original crew has grown to 18 skilled in-house technicians and we’ve moved from a small storage facility office to our own office condo, to breaking ground on a brand new multi-floor warehouse office building! Rather than hire various subcontractors, we chose to develop a tight-knit team we could rely on to deliver exceptional roofing services, every time.

House illustration

Trusted experience

Meet our in-house team

Unlike many roofing companies, we don’t employ subcontractors for roof replacements and repairs. Instead, we have our very own crew of highly-skilled roofing contractors who work extremely hard to deliver an impeccable final result, every time.

Founding Partner Team Picture - Abel F

Abel F.

Founder

Founding Partner Team Picture - Jessica F

Jessica F.

Co-Founder & Human Resources

Sales Rep Photo Jose F

Jose F.

Field Operations

Sales Rep Photo Dustin H

Dustin H.

Sales

Amy M Team Photo - Office Manager

Amy M.

Sales/Customer Success

Team photo of Will B - Warehouse Technician

Will B.

Repair Technician

Mike P Team Photo - Warehouse Manager

Mike P.

Warehouse Technician

Roofing Crew Members - Team Photo

Roofing Crew

Dedicated 18-person crew

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Queandra S.

Marketing Director

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Olivia H.

Office Administrator

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Think we'd be a good fit for your roof repair or replacement?

Abel F.

I come from an extensive family of construction professionals and have been around it most of my life. Early in my home renovation career, I remodeled several homes as well as built custom homes and additions.

Although this was a great experience, I decided to specialize in roofing and gutter systems because I enjoy interacting with customers and seeing their satisfaction when the job is done.

As the founder of Artisan Quality Roofing, I’m proud to see what Artisan has evolved into. Our success is a testament to our team who are truly the best examples of professionalism, craftsmanship, and attention to detail. We are BLESSED!

In my free time, I enjoy boating, traveling, playing pool, and spending time with my family & my best buddy Sarge (my Rottweiler).

Jessica F.

My role as co-owner means wearing many hats, from accounting to HR to hiring, and more! I graduated college with a degree in English, but soon after graduating, I worked as a recruiter for account professionals.

While working in sales, I learned the importance of professionalism, integrity, and caring for every customer. Never did I imagine that the skills and experience I gained would lead me to join talents with my husband, Abel, someday. Together, we built Artisan from scratch; and I’m so proud of what it has become!

In my free time, I love traveling, boating, reading, and spending time with my family and our furry pets.

Jose F.

I graduated with a degree in business and spent many years in the corporate world. Eventually, I decided to leave the industry and join the Artisan team. Now, I meet with homeowners to help them find solutions to improve their roof.

I love meeting customers and getting to know them and their families. I also enjoy exploring the different areas of Wake and Durham County and seeing the difference Artisan has made in so many local neighborhoods.

It’s a great feeling to exceed the expectations of so many homeowners every time. All this due to our exceptional roofing crew, office team, and management, who work so hard.

At the end of the day, I love going home to my family and my dogs, Bane and Thor. A long dog walk and coaching my daughter’s volleyball team awaits me every night!

Dustin H.

Before joining Artisan, I was a customer of Artisan! We had our roof replaced by Artisan a few years ago and had a great experience with them. After spending many years first working in the Auto Dealership industry and then for the Town of Cary, I decided to switch career paths.

 

Artisan lets me work with customers in need of great roofing services while also helping to improve the life and look of their homes as I work closely with them to choose the best option for their homes.

 

Outside of work, I love spending time with my beautiful wife and daughters. I’m a bit of a weekend warrior when it comes to smoked meats and grilling, and I also love playing golf whenever I get the chance.

Amy M.

After attending UNC Charlotte where I studied Communications, I moved back to the Triangle Area. Five years ago, I joined Artisan Quality Roofing. As the Office Administrator, I handle the scheduling for all of our projects and help homeowners through the roof replacement process.

I really enjoy working with a team of such positive people who all strive towards a common goal and genuinely care about our customers.

I plan to be with Artisan for the long haul and am excited to see us continue to grow both as a business and as a team.

In my spare time, I enjoy hanging out with friends, trying new local restaurants, playing with my puppy Sasha, and relaxing in my hammock.

Will B.

I grew up in Raleigh, NC after moving here from Maplewood, NJ in 2001. Before working for Artisan, I was doing landscaping and pest control. I joined Artisan because I wasn’t seeing enough growth at my current position, and I wanted to try something new if it were going to better myself.

I’m extremely glad I did and am in a much happier and stronger mindset than before! I enjoy observing the guys work and learning how to do new things every day. It’s the best company I have worked for and hope to continue to grow. Outside of work, I like to spend time with friends and family. I also enjoy hockey, videogames, cooking, and fishing.

Mike P.

Before I joined Artisan, I worked as a Warehouse Dock Worker for an aluminum extrusion company in Ohio. In 2021, a good friend told me about Artisan and let me know they were looking for a Warehouse Technician to join their team.

After learning more about Artisan (and finding out I could move to North Carolina!) I knew I wanted to join! I was excited to work for a local, family business that operated with honesty.

At Artisan, I help manage our warehouse space, receive material shipments, and deliver materials to project sites. I love getting to meet new people every day. And it’s convenient to get my workout in every day with my job!

Outside of work, I love exploring the Triangle Area and going to local events and restaurants.

About our roofing crew

When Artisan first started, we replaced just a few roofs a week with our dedicated team of three. Now, we replace two roofs a day thanks to our incredible roofing crew!

As Artisan Quality Roofing continues to grow, so does our team! Today, we now have an amazing 18-person crew, and the original three members are now our crew supervisors and lead technicians.

Our crew is incredibly skilled and hardworking with amazing attention-to-detail. We are so thankful for their consistent, top quality work.

My role as Marketing Director means I get to focus on how we connect with our customers and building our powerhouse brand name. I graduated from NC State University 12 years ago with a degree in Political Science complemented by minor degrees in Business Administration and Sociology. After graduating I began what would be a decade-long, successful career in Sales.

While working in Sales, I obtained my MBA Marketing degree online with hopes to eventually transition into a career in Marketing. I bring to Artisan my skills & expertise to take us to the next level. It feels good to work with a team of people that all share the same positive attitude, integrity, and care for customers.

In my free time I enjoy listening to podcasts, spending time with my husband and children, and taking trips.