A Cary Homeowner’s Needed A New Roof – A Second Opinion Paid Off
When a hailstorm moved through Cary NC on July 8, man y homeowners found themselves dealing with potential roof damage and an increase in roofing contractors knocking on doors.
One homeowner in Cary’s Lochmere neighborhood, Henry L., experienced exactly that.
Shortly after the storm, a roofing contractor visited Henry’s home, inspected the roof, and immediately began discussing an insurance claim. At first, everything seemed straightforward. However, after researching the company, Henry became concerned when he discovered the contractor had only recently opened for business.
Rather than moving forward with uncertainty, Henry decided to take a step back and seek a second opinion.
Why Researching Roofing Contractors Matters After a Storm
Severe weather often attracts roofing companies looking to capitalize on storm damage. While many contractors perform quality work, homeowners should always take time to verify who they are hiring before signing any agreement.
Before choosing a roofing company, homeowners should:
- Verify how long the company has been serving the local area
- Read online reviews and customer testimonials
- Confirm licensing and insurance coverage
- Ask for references from nearby homeowners
- Review completed roofing projects in the neighborhood
- Verify experience with insurance claims
For Henry, the next step was simple: ask his neighbors who they trusted.
Neighbor Recommendations Led Henry to Artisan Quality Roofing
After speaking with several neighbors in Lochmere, Henry repeatedly heard the same recommendation: Artisan Quality Roofing.
The referrals carried extra weight because Henry had already noticed one roof in the neighborhood that stood out from the rest.
The home across the street had recently received a roof replacement from Artisan Quality Roofing, and Henry immediately noticed the difference.
Compared to other recently installed roofs nearby, the craftsmanship, clean lines, and overall appearance stood out.
What Made the Roof Stand Out?
A roof replacement is about more than simply replacing shingles. Details matter.
Henry was especially impressed by:
- Black metal drip edge
- Premium CertainTeed Landmark® shingles
- Clean installation details
- Enhanced curb appeal
- Professional craftsmanship
These details gave him confidence that Artisan Quality Roofing would deliver the quality he was looking for.
Navigating the Roof Insurance Claim Process
After inspecting the roof, the Artisan Quality Roofing team reviewed the storm damage with Henry and explained the insurance process step-by-step.
The team met directly with the insurance adjuster, documented the storm damage, and helped ensure the roof received a thorough evaluation.
The result was a successful claim approval.
Today, Henry is moving forward with a full roof replacement while paying only his deductible.
Homeowners dealing with hail or wind damage often benefit from working with a contractor who understands both roofing systems and the insurance claim process.
Learn more about our insurance claims assistance services.
A Local Roofing Company Makes the Difference
Henry’s experience highlights an important lesson for homeowners throughout Cary and the Triangle area.
You do not have to hire the first contractor who knocks on your door after a storm.

Get your free inspection today—no obligation, perfect for on-the-go homeowners.
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Call: (919) 906-3791 | Family-owned | Serving Apex, Cary, Raleigh, Holly Springs, Fuquay-Varina & Triangle NC