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Meet Our Team

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Abel Figueroa | Founder & Sales

As the founder of Artisan Quality Roofing, I am proud to see what Artisan has developed into and its growth year after year. Before Artisan, I worked for Canon Business Solutions NE as a new business development sales executive. Although It was a terrific experience, I always had an interest in home renovations and construction. I come from an extensive family of construction professionals and have been around it most of my life. Early in my home renovation career, I remodeled several homes as well as built custom homes and several home additions. Although this was a great experience, I have decided to specialize in roofing and gutter systems. As a sales professional, I enjoy meeting and interacting with new prospects daily. Most of all, I enjoy being able to deliver an excellent end product and see the satisfaction of our customers when the job is done. In my free time, I enjoy boating, traveling, playing pool, spending time with my family & my best buddy Sarge (my Rottweiler).

Our success is highly due to our complete team of office professionals and the great 18 man roofing crew that has been assembled over the past 20 years. Our team and crew are truly the best examples of professionalism, craftsmanship, and attention to detail. We’re BLESSED!

Jessica Figueroa | Co-Founder & Manager

My role as Office Manager means wearing many hats, from accounting to marketing to customer service, hiring, and more! I graduated college with a degree in English, but soon after graduating, I entered the corporate world and recruited accounting professionals for many years. While working in sales, I learned the importance of professionalism, integrity, and valuing every customer. Never did I imagine that the skills and experience I gained would lead me to join talents with my husband Abel someday. Together, we built Artisan from scratch; and I’m so proud of what it has become! In my free time, I love traveling, boating, reading, and spending time with my family and our furry pets.

Jose M. Figueroa | Sales & Estimator

I graduated with a degree in Business and spent many years in the corporate world. Eventually, I decided to leave that industry and join the Artisan team. Today, I meet with Triangle area homeowners to examine and help them find solutions to improve their roofing investment. I love meeting customers daily and learning so much about them and their families. I also enjoy exploring the different areas of Wake and Durham County and viewing the difference Artisan has made in so many local neighborhoods. It’s a great feeling to exceed the expectations of so many homeowners every time. All this due to our EXCEPTIONAL roofing crew, office team, and management, who deliver quality work every time!

At the end of the day, it’s very easy going home to my family and my dogs, Bane and Thor. There, a long dog walk and coaching my daughter’s volleyball team awaits me every night!

Amy McCord | Office Administrator

Growing up, I thought I wanted to be a professional equestrian. I didn’t end up galloping on or training beautiful horses, but I did end up attending UNC, and eventually found myself at Artisan where I have been a part of the team for five years. It’s awesome that I work for a group of people who are full of positive energy and who genuinely care about the customers we work with. I’ve learned that we all have the common goal of striving to deliver the best results with the best quality of customer service every time. My role is important at Artisan. And, I’m most proud of my attention to detail and ability to communicate effectively with customers. But what I’m most proud of is…how many times my name has come up in positive online reviews! At the end of the day and on weekends, I love attending concerts, going on trips, craft projects, and playing with my four-legged buddy Sasha!

Shannon Nolette | Front Office Assistant

Before working at Artisan, I lived in Greensboro and worked at my local church in the worship music ministry. Recently, my husband and I got married and decided to move to the Triangle Area, so I quickly started looking for a job. I didn’t realize how wonderful of a team I would find at my job here at Artisan. Everyone works hard together to make a difference in the neighborhoods around us. It is a joy to get to know local families and help them keep their families safe with the work we do. My husband and I are excited to have moved here; we love the area! In our free time, we find new restaurants & coffee shops, work on music & theology together, and spend time with friends.

Olivia McCartney | Marketing Coordinator

After finishing my marketing degree and moving to North Carolina, I knew I wanted to work for a local business where I could interact with customers, invest in the local community, and apply my marketing skills–and that is exactly what I found at Artisan! I love being part of a team that truly cares about its customers, delivers quality products, and takes pride in their work. My favorite part of my job is exploring new projects, ideas, and opportunities to share spread the word about our amazing services! It also brings me joy to see the wonderful reviews from homeowners about how satisfied they were with our workmanship and customer service. In my free time, I enjoy hiking, yoga, British Breakfast tea, investing in my Church community, and spending time with my husband, Dan.

Ken Gooch | Material Runner

I work on the field and wear many hats for Artisan Quality Roofing. However, my favorite part of the job is meeting new people every day and getting to know our local customers. While working here, I’ve quickly learned that our community is full of amazing individuals, and servicing their home needs has been a pleasure. But, at the end of the day, I look forward to the small moments of life – from watching my son play baseball, to sitting on my lounge chair next to my dog and watching ESPN, or chatting on the phone with my son and daughter who are away at college. Life is good!

Peter Zarate | Repair Technician

With over 16 years of experience in the roofing industry, Peter is a pro when it comes to inspecting roofs, diagnosing complex issues and leaks, and executing repairs with incredible workmanship and efficiency. As a father, he is dedicated to working hard so he can provide for his family and spend ample time with his kids. Growing up, all of his family was in the construction industry, so Peter was eager to continue on the legacy with roofing. His favorite part of the job is the opportunity to learn something new every day. We are so glad to have Peter as part of the Artisan team!