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Meet Our Team

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Abel Figueroa | Founder & Sales

As the founder of Artisan Quality Roofing, I am proud to see what Artisan has developed into and its growth year after year. Before Artisan, I worked for Canon Business Solutions NE as a new business development sales executive. Although It was a terrific experience, I always had an interest in home renovations and construction. I come from an extensive family of construction professionals and have been around it most of my life. Early in my home renovation career, I’ve remodeled several homes, built custom homes and several home additions. Although this was a great experience, I have decided to specialize in roofing and now seamless gutters. As a sales professional, I enjoy meeting and interacting with new prospects daily. Most of all, I enjoy being able to deliver an excellent end product and seeing the satisfaction of our customers when the job is done. In my free time I enjoy boating, traveling, playing pool, spending time with my family & my best buddy Sarge (my Rottweiler).

Our success is highly due to our complete team of office professionals and the great 12 man roofing crew that has been assembled over the past years. Our team and crew are truly the example of professionalism, craftsmanship and attention to detail. We’re BLESSED!

Jessica Figueroa | Partner & Manager

My role as Office Manager means wearing many hats, from accounting to marketing to customer service, hiring and more! I graduated college with a degree in English, but soon after graduating, I entered the corporate world and recruited accounting professionals for many years. While working is sales, I learned the importance of professionalism, integrity and valuing every customer. Never did I imagine that the skills and experience I gained would lead me to join talents with my husband, Abel someday. Together, we built Artisan from scratch; and I’m so proud of what it has become! In my free time, I love traveling, boating, reading and spending time with my family and our furry pets.

Jose M. Figueroa | Sales & Estimator

Becoming an archaeologist was the only thing I wanted to be growing up! But, instead of digging and examining dinosaur fossils, I graduated with a degree in Business. And today, I meet with Triangle area homeowners, to examine and help them find solutions to improve their roofing investment. I love meeting customers daily and learning so much about them and their families. Aside from that, I enjoy exploring the different areas of Wake and Durham County and viewing the difference Artisan has made in so many local neighborhoods. It’s a great feeling to exceed the expectations of so many homeowners every time. All this due to our EXCEPTIONAL roofing crew, office team and management, who delivers quality work every time!

At the end of the day, it’s very easy going home to my family and my Boxer, Bane. There, a long dog walk and coaching my daughter’s volleyball team awaits me every night!

Amy McCord | Office Administrator

I love animals! And, becoming a professional equestrian seemed like the perfect job to me – growing up! I didn’t end up galloping on or training beautiful horses, but I did end up attending UNC, and currently working for Artisan as their Office Administrator. It’s awesome that I work for a group of people who are full of positive energy and who genuinely care about the customers we work with. I’ve learned that we all have the common goal of striving to deliver the best results with the best quality of customer service every time. My role is important at Artisan. And, I’m most proud of my attention to detail and ability to communicate effectively with customers. But what I’m most proud of is…how many times my name has come up in positive online reviews! Working at Artisan is great! But, at the end of the day and on weekends, I love attending concerts, going on trips, craft projects and playing with my four-legged buddy Marley!

Ken Gooch | Sales & Estimator

I work on the field and wear many hats for Artisan Quality Roofing. However, my favorite part of the job is meeting new people every day and getting to know our local customers. While working here, I’ve quickly learned that our community is rich of amazing individuals and servicing their home needs has been a pleasure. But, at the end of the day, I look forward to the small moments of life – from watching my 15-year-old play baseball, to sitting on my lounge chair next to my dog and watching ESPN, or chatting on the phone with my son and daughter who are away at college. Life is good!

Olivia McCartney | Administrative & Social Media Coordinator

After finishing my marketing degree and moving to North Carolina, I knew I wanted to work for a local business where I could interact with customers, invest in the local community, and apply my marketing skills–and that is exactly what I found at Artisan! I love being part of a team that truly cares about its customers, delivers quality products, and takes pride in their work. My favorite part of my job is talking with our customers and connecting them with the services they need to improve their home. In my free time, I enjoy hiking at Jordan Lake, exploring small towns, drinking tea, and spending time with my husband, Dan.