Meet Our Team

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Abel Figueroa | Owner

As the founder of Artisan Quality Roofing, I am proud to see what Artisan has developed into and its growth year after year. Before Artisan, I worked for Canon Business Solutions NE as a new business development sales executive. Although It was a terrific experience, I always had an interest in home renovations and construction. I come from an extensive family of construction professionals and have been around it most of my life. Early in my home renovation career, I remodeled several homes as well as built custom homes and several home additions. Although this was a great experience, I have decided to specialize in roofing and gutter systems. As a sales professional, I enjoy meeting and interacting with new prospects daily. Most of all, I enjoy being able to deliver an excellent end product and see the satisfaction of our customers when the job is done. In my free time, I enjoy boating, traveling, playing pool, spending time with my family & my best buddy Sarge (my Rottweiler).

Our success is highly due to our complete team of office professionals and the great 18 man roofing crew that has been assembled over the past 20 years. Our team and crew are truly the best examples of professionalism, craftsmanship, and attention to detail. We’re BLESSED!


Jessica Figueroa | Co-Owner & Manager

My role as co-owner means wearing many hats, from accounting to marketing to hiring, and more! I graduated college with a degree in English, but soon after graduating, I entered the corporate world and recruited accounting professionals for many years. While working in sales, I learned the importance of professionalism, integrity, and caring for every customer. Never did I imagine that the skills and experience I gained would lead me to join talents with my husband Abel someday. Together, we built Artisan from scratch; and I’m so proud of what it has become! In my free time, I love traveling, boating, reading, and spending time with my family and our furry pets.


Jose M. Figueroa | Sales & Crew Supervisor

I graduated with a degree in Business and spent many years in the corporate world. Eventually, I decided to leave that industry and join the Artisan team. Today, I meet with Triangle area homeowners to examine and help them find solutions to improve their roofing investment. I love meeting customers daily and learning so much about them and their families. I also enjoy exploring the different areas of Wake and Durham County and viewing the difference Artisan has made in so many local neighborhoods. It’s a great feeling to exceed the expectations of so many homeowners every time. All this due to our EXCEPTIONAL roofing crew, office team, and management, who deliver quality work every time!

At the end of the day, it’s very easy going home to my family and my dogs, Bane and Thor. There, a long dog walk and coaching my daughter’s volleyball team awaits me every night!


Dustin Harris | Sales

Dustin HarrisBefore joining Artisan, I was first a customer of Artisan! We had our roof replaced by Artisan a few years ago and had a great experience with them. After spending many years first working in the Auto Dealership industry and then for the Town of Cary, I decided to switch career paths. I started looking for an exciting opportunity to work within a company that is well-respected in its field. Artisan will allow me the ability to work with customers in need of the great services we offer while also helping to improve the life and look of their homes! In my new role, I will be working alongside homeowners looking to replace their roofs and helping them choose the best option for their homes. 

Outside of work, I love spending time with my beautiful wife and daughters. I’m a bit of a weekend warrior when it comes to smoked meats and grilling, and I also love playing golf whenever I get the chance. I am excited to be a part of the Artisan family and look forward to the opportunity to meet with you.


Amy McCord | Office Supervisor

I grew up in the Raleigh area near Apex and Cary. After attending UNC Charlotte where I studied Communications, I moved back to the Triangle Area. Five years ago, I joined Artisan Quality Roofing as the Office Administrator. I handle the scheduling for all of our projects and help homeowners through the roof replacement process. 

I really enjoy working with a team of such positive people who all strive towards a common goal and genuinely care about our customers. I plan to be with Artisan for the long haul and am excited to see us continue to grow both as a business and as a team. In my spare time, I enjoy hanging out with friends, trying new local restaurants, playing with my puppy Sasha, and relaxing in my hammock.


Shannon Nolette | Office Assistant

Shannon Team PhotoBefore working at Artisan, I lived in Greensboro and worked at my local church in the worship music ministry. Recently, my husband and I got married and decided to move to the Triangle Area, so I quickly started looking for a job. I didn’t realize how wonderful of a team I would find at my job here at Artisan. Everyone works hard together to make a difference in the neighborhoods around us. It is a joy to get to know local families and help them keep their families safe with the work we do. My husband and I are excited to have moved here; we love the area! In our free time, we find new restaurants & coffee shops, work on music & theology together, and spend time with friends.


Olivia McCartney | Marketing Coordinator

Olivia Team Memmber PhotoAfter finishing my marketing degree and moving to North Carolina, I knew I wanted to work for a local business where I could interact with customers, invest in the local community, and apply my marketing skills–and that is exactly what I found at Artisan! I love being part of a team that truly cares about its customers, delivers quality products, and takes pride in their work. My favorite part of my job is exploring new projects, ideas, and opportunities to spread the word about our amazing services! It also brings me joy to see the wonderful reviews from homeowners about how satisfied they were with our workmanship and customer service. In my free time, I enjoy hiking, yoga, British Breakfast tea, investing in my Church community, and spending time with my husband, Dan.


Ken Gooch | Material Runner

Ken Gooch Team PhotoI work on the field and wear many hats for Artisan Quality Roofing. However, my favorite part of the job is meeting new people every day and getting to know our local customers. While working here, I’ve quickly learned that our community is full of amazing individuals, and servicing their home needs has been a pleasure. But, at the end of the day, I look forward to the small moments of life – from watching my son play baseball, to sitting on my lounge chair next to my dog and watching ESPN, or chatting on the phone with my son and daughter who are away at college. Life is good!


Mike Macedo | Repair Technician

As a newer member of the Artisan team, Miguel is thankful for the opportunity to spend time outside and do hands-on work while also getting to enjoy a healthy work-life balance. Miguel has been in the roofing industry for 4+ years and has quickly become an expert in the field. Incredibly knowledgeable and detail-oriented, Miguel is our go-to guy for roof inspections and repairs. He loves interacting with customers and always appreciates the kindness and friendliness of each homeowner he meets. In his spare time, Miguel enjoys watching sports, fishing, and playing soccer.