COVID-19 Update Artisan Quality Roofing will remain open during the global health crisis. To see how we're adapting... Read More

COVID-19 Important Updates

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Artisan Quality Roofing will be maintaining business as usual! However, we will be taking additional precautions during this time. Our office staff and technicians remain healthy, and are adhering to the social distancing regulations. We are still able to provide on-site visits, but we ask to allow a 6 foot distance during appointments, and our technicians will remain outside your home. Please let us know if you require special accommodations. Our priority is to keep our staff and our customers safe while continuing to provide reliable service(s).

COVID-19 FAQs

Is Artisan Quality Roofing open?

YES! Artisan Quality Roofing will remain open, and we will continue to repair and replace roofs as needed. As an ‘essential service’ roofing and construction companies are continuing operations. Please call our office (919) 906-3791 between 9am-5pm with any questions or to schedule your FREE estimate appointment.

What precautions are Artisan Quality Roofing taking amidst the current global health crisis?

  • Increased hand washing. Our team members are vigilantly keeping germs at bay with regular hand washing and portable use of hand sanitizer and/or disinfectant wipes.
    • At appointments. We understand that leaks stop for none, not even a global health crisis. We are still able to provide estimates without entering any homes. To help out or technicians, if you notice interior leaks, please take a photo of the area in order to help with diagnostic evaluation.
    • On the job-site. Our services can be completed from the exterior. Therefore, we are able to continue providing our repair and replacement services. For larger jobs, our crew is remaining at a 6 foot distance from one another during onsite work.
    • In our office. We are limiting the number of people in our office to the suggested minimum of 10. Customers are more than welcome to come into our office, as normal. However, we do ask that you make an appointment ahead of time so our office staff knows to expect you.Social distancing (adhering to a 6 ft distance between individuals).
  • Additional cleaning. Our technicians and office staff are disinfecting their personal areas daily; this includes phones, desks, keyboards, steering wheels etc.

 

Does the technician need to enter my home?

No. All of our appointments and service(s) can be completed from the exterior while maintaining a safe 6 ft. separation between individuals. Additionally, we ask that customers understand we will not be shaking hands during this time. If you have an interior issue (such as a leak or skylight) please provide the technician with photos of the area, and they will be able to diagnose the issue from the roof.

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