Artisan Quality Roofing will be maintaining business as usual! However, we will be taking additional precautions during this time. Our office staff and technicians remain healthy, and are adhering to the social distancing best-practices. We are still able to provide on-site visits, but we ask to allow a 6 foot distance during appointments, and our technicians will remain outside your home. See our COVID-19 FAQs for more information on how we’re staying safe. Additionally, please let us know if you require special accommodations. Our priority is to keep our staff and our customers safe while continuing to provide reliable service(s).
Helping the Community
As a community-oriented and family-owned business, Artisan Quality Roofing wants to provide support to our own community. For the month of May, Artisan will be donating up to $100 on each accepted full roof replacement to a COVID19 related charity. Local charities, especially food banks are in need of additional support during this uncertain time. For more information, check out the Helping the Community Page.
Is Artisan Quality Roofing open?
YES! Artisan Quality Roofing will remain open, and we will continue to repair and replace roofs as needed. As an ‘essential service,’ roofing and construction companies are continuing operations. Please call our office (919) 906-3791 between 9am-5pm with any questions or to schedule your FREE estimate appointment.
Can I still meet with a technician?
YES. While not required, technicians will still be available to meet with you on-site to address immediate questions. However, this is not required. Instead, our in-person estimate presentation consultation has now moved online where customers may meet virtually with a technician through Zoom.
Will the technician need to enter my home?
No. All of our appointments and service(s) can be completed from the exterior while maintaining a safe 6 ft. separation between individuals. Additionally, we ask that customers understand we will not be shaking hands during this time. If you have an interior issue (such as a leak or skylight) please provide the technician with photos of the area, and they will be able to diagnose the issue from the roof. We appreciate your flexibility and understanding at this time!
What precautions are Artisan Quality Roofing taking amidst the current global health crisis?
- Increased hand washing. Our team members are vigilantly keeping germs at bay with regular hand washing and portable use of hand sanitizer and/or disinfectant wipes.
- At appointments. We understand that leaks stop for none, not even a global health crisis. Artisan is still able to provide estimates without entering any homes. If you notice interior leaks, please take a photo of the area in order to help with diagnostic evaluation.
- On the job-site. Our services can be completed from the exterior. Therefore, we are able to continue providing our repair and replacement services. For larger jobs, our crew is remaining at a 6 foot distance from one another during onsite work
- In our office. We are limiting the number of people in our office to only 1-2 people at a time. In order to keep both our staff and customers safe, we ask for customers to refrain from coming to our office and instead reach out via phone with any questions.